Nottingham University Hospitals - Voluntary Services
The volunteer role will prioritise support to patients with a ‘red tray’ in place, but can provide support and encouragement to all patients on the ward.
- Offering patients the chance to wash / wipe their hands before food is served.
- Clearing tables and wiping them prior to food / drink being served.
- Talking through the menu and supporting patients with appropriate choices of meal.
- Ensuring the patient is in a comfortable position to eat, and seeking support from the ward team, if necessary to help a patient to sit up.
- Making sure that the patient has the correct utensils, including adapted cutlery, non-slip mats and plate guards if necessary.
- Positioning food next to the patient.
- Opening packets, removing lids etc.
- Cutting food into manageable chunks.
- Positioning the food on the plate in a way that helps the patient / turning the plate round during the mealtime.
- Explaining where the food is situated on the plate for patients that are partially sighted.
- Placing food on utensils.
- Giving verbal encouragement to patients to eat and drink.
- Feeding Patients as directed by Nursing staff
- Ensuring that patients have the correct meal, in line with dietary or cultural needs or ethical preferences.
- Ensuring that patients receive the correct meal and informing the ward team if they would like an alternative meal / snack.
- Passing on any questions or concerns to the ward team.
Must demonstrate the ability to communicate clearly and accurately
Must demonstrate the ability to convey information verbally.
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Lunch time 1130 or tea time 1630
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