Volunteer Operations Manager

The Peoples Building Services (PBS) is a newly formed consortium of six maintenance organisations, delivering responsive repair services to a housing association in Nottingham. As Volunteer Operations Manager, you’ll play a pivotal role in helping to coordinate service delivery, supporting governance, and enhancing operational workflow systems.

Key Responsibilities

• Oversee day-to-day operations across PBS’s service areas

• Support the development and refinement of maintenance workflow systems

• Liaise with consortium partners to ensure aligned service standards

• Monitor compliance with health & safety, GDPR, and safeguarding policies

• Contribute to payment of invoices and reporting on service outcomes

What skills do I need?

Skills & Attributes

• Strong organisational and leadership skills

• Experience in operations, facilities, or housing services (preferred)

• Commitment to ethical service delivery and community values

• Ability to work collaboratively across teams and stakeholders

• Comfortable using digital tools for scheduling, processing and communication

When do I need to be available?

Details

After initial induction, post will be open to hybrid working

Where does this role take place?