Retail Shop Volunteer - Newark

Be part of something new by volunteering at Rainbows’ new shop in Newark. Whether you enjoy working behind the scenes or chatting with customers on the shop floor, there’s a role for you.

As a volunteer, you’ll be part of a friendly, dynamic team that plays a vital role in supporting Rainbows. You’ll help raise awareness of our work, sort and display donated items, provide great customer service, and contribute to raising crucial funds that support the hospice.

Why we want you

Our shops wouldn't exist without the amazing support of our volunteers! You play a vital role in our high street presence, helping us raise awareness for Rainbows, sell our fantastic products, and generate crucial funds to support our hospice's incredible work. As a Retail Shop Volunteer, you'll be part of a dynamic team that serves as the friendly, professional and welcoming face of Rainbows for every visitor who walks through our doors.

What you will be doing

• Create a warm, welcoming atmosphere: Deliver top-notch customer service that makes every visitor feel special. Enjoy the thrill of serving customers on our tills, handling payments, and issuing receipts.
• Be a gift aid guru: Advise customers of our gift aid scheme and help boost our fundraising efforts.
• Showcase our treasures: Keep shelves, rails, and shop windows looking fantastic with regularly refreshed stock, following Rainbows' guidelines.
• Get creative with displays: Help design eye-catching arrangements throughout the shop, including stunning window displays.
• Transform donated items into treasures: Sort, steam, hang, ticket, and display donations to turn them into irresistible finds.

What skills do I need?

The skills you need

• Good communicator
• Willingness to try new things
• Passion for being part of a fun-loving team

When do I need to be available?

Where does this role take place?