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Macmillan Beyond Diagnosis – Emotional Support Volunteer

Self Help UK

Join Our Team as a Macmillan Beyond Diagnosis Emotional Support Volunteer!

Location: Nottingham & Nottinghamshire

(We’ll do our best to match you with a local opportunity that’s convenient for you!)

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Make a Real Difference

Are you a great listener? Do you have a little time each week to offer kindness and support to someone affected by cancer? If so, we’d love to have you on board!

As a Macmillan Beyond Diagnosis Emotional Support Volunteer, you’ll provide emotional support to people affected by cancer. Your role isn’t about creating dependency but rather offering a listening ear, encouragement, and companionship during a difficult time.

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What You'll Be Doing

• Offering emotional support by listening and chatting with people affected by cancer.

• Helping to reduce isolation and build confidence.

• Encouraging social connections with family, friends, and the wider community.

• Supporting mental and physical well-being.

• Engaging via phone, online (Zoom, FaceTime, WhatsApp), or in-person visits.

• Volunteering around 1-2 hours per week for about 3-6 months (or more if you’d like!).

If you’re open to offering additional practical support, like accompanying someone to appointments or assisting with small tasks, that’s a bonus—but not a requirement!


What skills do I need?

No formal qualifications needed—just a caring nature and a willingness to help. Key qualities include:

• Excellent listening & communication skills

• Patience & empathy

• Reliability & commitment


When do I need to be available?

Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Details

When volunteers are matched with clients they negotiate frequency and dates that work for both of them. Volunteers are generally matched for 6 sessions with a client, though sometimes this is increased for up to 6 more sessions depending on need. Sessions (in person or via phone) generally take place weekly or fortnightly for 1-2 hours.

Register your interest
  • Ideal for people interested in
  • Black and Minority Ethnic Communities
  • Families and Parenting
  • Health and Social Care
  • Mental Health
  • Older People
  • Womens Issues
  • Ideal for people who like
  • Advice and Information
  • General Helping
  • Practical Skills
  • Supporting People and Befriending
  • Details
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Any out of pocket expenses will be reimbursed for training or volunteering including travel: - mileage costs @ 45p per mile - public transport costs
  • Health and Safety Policy
  • Ongoing support
    We will ensure you are supported throughout your volunteering journey and provide: • Full and comprehensive volunteer induction training • Ongoing training with Self Help UK, Macmillan Cancer Support and our partnership organisations • Regular supervision sessions with a designated role manager • Regular Peer Support sessions • Regular Volunteer Newsletters to keep you up to date with all of our latest Volunteer News • Twice Yearly Volunteer Events – an opportunity to meet other volunteers and staff and to celebrate our achievements • Macmillan Cancer Support – a counselling service available free of charge for all volunteers • Employee references for volunteers seeking employment
  • Training provided
    A full day in person induction training session
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description
  • Application Process
  • Application Form
  • DBS Check
  • Informal Discussion
  • References

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